The problem is that you have the ringer button on your iPhone set to off. I have checked the game settings and I have not muted the sound effects or the music and the volume on my phone is up high, so why do I have no sound in the game? There is no music, no sound effects, or anything. I installed Candy Crush Saga on my iPhone 4 but I have no sound when I play the game. No sound or music playing Candy Crush Saga on iPhone It’s not good when things don’t go your way! Particularly a game that you’re meant to be enjoying.